Frequently Asked Questions

How can I book?

You can book online here or give us a call on 02088682443 You will be required to pay a deposit payment of 50% of the booking cost in order to secure the time. The remaining 50% will then be paid when you visit the salon. Please note, we have a cancellation policy of a minimum 24hrs notice. Should we not be informed of the cancellation before this time, you will be required to pay the remaining 50% of the booking.
How does a consultation work?

During your consultation, your skincare professional will develop a treatment programme based on your age, skin type and personal needs. Any product needed for the continuation of the treatment will be recommended and further sessions will be suggested.
Can I book a course of treatments?

Yes! Courses of facials and body treatments are available. Purchase 5 and receive a free treatment. See our treatments page for our full price list.
Is there parking nearby?

There is on street parking outside of the salon which is charged by the hour, machines accept coins or you can use the app Paybyphone. There is also Chapel Lane Car Park 3 minutes walk from the salon, please note the machines only accept coins.
Please can you tell me about your cancellation policy.

We have a cancellation policy of a minimum 24hrs notice. Should we not be informed of the cancellation before this time, you will be required to pay the remaining 50% of the booking.